1. Returns
- Returns are accepted only for defective products
- Must be reported within [e.g., 48 hours] of delivery
- Item must be in original condition and packaging
2. Refunds
- Refunds are issued only if replacement is not possible
- Processing time: [e.g., 5–10 business days]
3. Non-Returnable Items
- Items damaged due to misuse
- Products without proof of purchase